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Be the first to hear of Special Offers and new from Elanbach. We never allow third parties to use your data and we do not process any data for any other reason than for sending direct communications from us. You can exercise your right to erasure, or instruct us to stop processing your data at any time by emailing us at sales@elanbach.com

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Privacy Policy

Data We Collect

Cookies
On our website, we keep our use of cookies to a minimum. We do not use any cookies that can be used to track your behaviour accross multiple sites - our cookies are only used to provide the core eCommerce functionality on this website. We may set two cookies on your browser, for the following purposes:

  • 1: a cookie to track your session - this will track the items you have added to your cart, progress through checkout etc - in other worse support our core eCommerce functionality.

  • 2: a cookie to track if we have shown you our welcome message previously, so that we don't show it again. 

We do not use any third party analytics tools (such as Google analytics) that would otherwise set cookies.


Personal Information
We may ask you to provide personal data on our website, this data may include:

  • Name

  • Email Address

  • Telephone Number

  • Postal Address

The only time we will ask for this data is if you have asked us to perform one of the following actions:

  • Provide samples of our products

  • Process a purchase you make through our online store

  • Provide assistance to an enquiry made through our contact form

We will only ever ask for information that is relevent to help us action your request and we will only use that data to fulfil your request. If you have provided us an email address, we may send the occasional email to you to keep you up to date with our products and to reach out to see if there is anything we can help you with. You can ask us to stop these mailings at any time by emailing sales@elanbach.com


Transfer of Data
Any data held in our systems is only accecssed by Elanbach employes. We will never sell rent or otherwise share your data for commercial purposes.


Your Rights
You are entitled to view, amend, or delete the personal information that we hold about you at any time. Email your request to us at sales@elanbach.com and we will respond and action your request as appropriate within 30 days.


Changes to Our Privacy Policy
Our privacy policy to ensure it is compliant with relevant legislation. This policy was last updated on the 13th August, 2018. We recommend that you review our privacy policy, If at any time you no longer consent to us processing your data, then please email us at sales@elanbach.com

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